Instructure, the maker of Canvas, provides Georgetown University with 24/7 dedicated support.
If you are unable to log in to Canvas using your NetID please contact the UIS Service Center:
Other Sources of Help Available at Georgetown:
The Center for New Designs in Learning and Scholarship (CNDLS) provides faculty and staff support with tools and tips for teaching online. Available Monday – Friday between 9 am and 5 pm (ET): Enter CNDLS Office Hours
CNDLS also offers a variety of workshops for faculty and graduate students on a range of topics related to teaching practice and technology. If you would like to explore more support opportunities via CNDLS, please email: firstname.lastname@example.org.
University Information Services (UIS-Edtech) offers weekly Canvas Support and Instructional Continuity Office Hours for Georgetown faculty and staff.
Instructure, the maker of Canvas, offers Georgetown faculty, TAs, and program staff access to a built-in Training Portal that contains four different learning options: Live Trainings known as webinars, Learning Pathways, Training Courses and Training Videos.
Also, you can search the Canvas Community to find answers, share knowledge, and request new Canvas features.
Law Center faculty, staff and students can find additional Canvas resources and access to training sessions through the Instructional and Academic Technologies site.
GUMC faculty, staff and students can access a specially designed Canvas course to learn tips and tricks, get support, and signup for training. Additionally, Taeyeol Park with Dahlgren Memorial Library (DML) offers in-person and online training/consultation sessions for faculty and staff at GUMC.
MSB students, faculty, and staff can get support, find remote learning and teaching resources on the MSB Technology Center site.