Getting Help

Instructure, the maker of Canvas, provides Georgetown University with 24/7 dedicated user support.  There are several options for reaching Canvas Support.

Live Chat:

Log in to Canvas, click on the Help icon in the left menu, and click on "Chat with Canvas Support" (see image below).

Canvas Support Hotline (toll free):

Faculty (833)-476-1171
Students (855)-338-2770

Other Sources of Help:

Tip: From within Canvas, clicking the Help icon on the bottom of the left menu will show you all available support and feedback options.