Getting Help

Instructure, the maker of Canvas, provides Georgetown University with 24/7 dedicated user support. There are several options for reaching Canvas Support.

Live Chat: Log in to Canvas, click on the 'Help' icon in the left menu and then click on "Chat with Canvas Support."

Hotline (toll free): Faculty (833)-476-1171 and Students (855)-338-2770

Email: canvas-help@georgetown.edu

Other Sources of Help:

Tip: From within Canvas, clicking the Help icon on the bottom of the left menu will show you all available support and feedback options.