Getting Help

Instructure, the maker of Canvas, provides Georgetown University with dedicated user support.  There are several options for reaching Canvas Support:

  • Access Live Chat: To access, log in to Canvas, click on the Help icon in the left menu, and choose "Chat with Canvas Support" (see image below).

  • Canvas Support Hotline (toll free):

    • Faculty call 833-476-1171

    • Students call 855-338-2770

 Canvas Help

Tip: From within Canvas, clicking the Help icon on the bottom of the left menu will show you all available support and feedback options.

Other Sources of Help


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